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Omni Remodeling

Omni RemodelingOmni RemodelingOmni Remodeling
  • Home
  • About Omni
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  • Contact Us

Privacy Policy

 

Privacy Policy

Effective Date: August 4, 2026
Last Updated: August 4, 2026

Omni Remodeling, LLC (“Omni Remodeling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit OmniRemodeling.com, submit information through our website, communicate with us, or otherwise interact with our services.

This Privacy Policy applies to information collected through OmniRemodeling.com and other online services that link to this policy. It does not necessarily apply to the separate websites, applications, or services operated by our affiliated brands unless those services specifically link to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide to Us

When you complete a contact form, request information, request a quote, communicate with us, or otherwise interact with our website, you may provide:

  • Your name
  • Email address
  • Telephone number
  • Street address, city, state, and ZIP code
  • Information about your home, project, remodeling interests, or service needs
  • Appointment preferences
  • Communications, questions, comments, or other information you choose to provide

Please do not submit sensitive personal information through our general website forms unless we specifically request it.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address
  • Browser type
  • Device type and operating system
  • General geographic location derived from your IP address
  • Pages viewed and links selected
  • Date, time, and duration of your visit
  • Referring website or advertising source
  • Website interactions and navigation activity
  • Cookie identifiers and similar online identifiers

We may collect this information through cookies, pixels, tags, log files, analytics tools, and similar technologies.

Information From Other Sources

We may receive information about you from:

  • Our affiliated brands
  • Advertising and marketing partners
  • Lead-generation providers
  • Referral partners
  • Social media platforms
  • Publicly available sources
  • Service providers that help us operate our business

We may combine this information with information you provide directly to us.

2. How We Use Information

We may use personal information to:

  • Respond to questions and requests
  • Contact you about remodeling services or employment opportunities
  • Schedule consultations, estimates, appointments, or other services
  • Evaluate whether our services are available in your area
  • Provide and manage remodeling services
  • Communicate about an existing or potential project
  • Operate, maintain, secure, and improve our website
  • Understand how visitors use our website
  • Measure the effectiveness of advertising and marketing campaigns
  • Personalize website content and advertising
  • Maintain business records
  • Prevent fraud, misuse, security incidents, and unlawful activity
  • Comply with legal and regulatory obligations
  • Establish, exercise, or defend legal claims
  • Carry out other purposes disclosed when information is collected

We may also use information in an aggregated or de-identified form that does not reasonably identify an individual.

3. Calls, Emails, and Text Messages

When you provide your contact information, we may use it to respond to your inquiry and communicate with you regarding our services, appointments, estimates, projects, or other matters related to your request.

Where permitted by law and with any consent required, we may also contact you regarding promotions, service updates, or other marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

You may opt out of promotional text messages by replying STOP. Message and data rates may apply. Opting out of promotional messages will not prevent us from sending non-promotional communications concerning an appointment, transaction, project, warranty matter, or other existing business relationship.

Consent to receive marketing communications is not a condition of purchasing goods or services.

4. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

  • Enable website functionality
  • Remember preferences
  • Protect the website from spam, fraud, and abuse
  • Analyze website traffic and performance
  • Understand visitor activity
  • Measure advertising effectiveness
  • Deliver or help deliver advertising that may be relevant to your interests

Cookies are small data files stored on your browser or device. Some cookies are necessary for the website to function, while others support analytics, personalization, or advertising.

You can adjust cookie settings through your browser. Blocking certain cookies may affect website functionality.

Where required, we may provide a cookie-management tool that allows you to make additional choices regarding nonessential cookies.

5. Google reCAPTCHA

Our website uses Google reCAPTCHA to help protect website forms against spam, abuse, and automated submissions. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Google and its service providers may collect hardware and software information, device and application data, IP address, and information regarding your interaction with the website for security and fraud-prevention purposes.

6. How We Disclose Information

We may disclose personal information to the following categories of recipients.

Affiliates and Brands

We may disclose information to affiliated companies and brands when necessary to respond to an inquiry, provide requested services, manage business operations, or connect you with the appropriate service provider.

Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Website hosting and administration
  • Customer relationship management
  • Appointment scheduling
  • Email, telephone, and text-message communications
  • Data storage
  • Analytics
  • Advertising and marketing
  • Lead management
  • Information technology and cybersecurity
  • Payment processing
  • Professional, accounting, insurance, and legal services

These providers may use information only as permitted by their agreements with us and applicable law.

Advertising and Analytics Partners

We may allow advertising and analytics partners to collect online activity information through cookies, pixels, or similar technologies.

Depending on the technology used and applicable law, disclosing online identifiers or browsing activity to advertising partners may be considered “sharing,” “targeted advertising,” or a “sale” of personal data, even when no money is exchanged.

Business Transactions

We may disclose information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, transfer of ownership, bankruptcy, or similar business transaction.

Legal and Safety Purposes

We may disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect the rights, property, or safety of Omni Remodeling, our customers, our employees, or others
  • Detect, investigate, or prevent fraud, security incidents, or illegal activity
  • Enforce our agreements and policies
  • Establish, exercise, or defend legal claims

At Your Direction

We may disclose information when you direct us or consent to the disclosure.

7. Consumer Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have rights regarding your personal information, including the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Delete personal information
  • Obtain a portable copy of certain information
  • Opt out of the sale of personal information
  • Opt out of targeted advertising
  • Opt out of certain profiling or automated decision-making activities
  • Obtain a list of categories of third parties to which information has been disclosed, where required
  • Appeal a decision regarding a privacy request
  • Exercise your rights without unlawful discrimination

These rights are subject to exceptions, limitations, verification requirements, and applicability thresholds established by law.

To submit a privacy request, contact us using one of the methods listed in the Contact Us section below. Please state that you are submitting a privacy request and describe the right you wish to exercise.

We may need to verify your identity before completing your request. Verification may require matching information you provide with information already maintained by us. We will use information submitted for verification only to process and document the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may also contact you directly to verify the request.

If we deny your request, you may appeal our decision by contacting us and clearly identifying your communication as a privacy appeal.

8. Opting Out of Targeted Advertising or Data Sharing

You may be able to opt out of certain uses of personal information for targeted advertising or disclosures that applicable privacy laws define as a sale or sharing of personal information.

Where available, you may exercise these choices through our cookie settings or privacy-preference tool. You may also contact us using the information below.

Where required by applicable law, we will process recognized browser-based universal opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

Because these signals are browser- and device-specific, you may need to enable the setting separately on each browser and device you use.

9. Maryland Privacy Rights

Maryland residents may have rights under the Maryland Online Data Privacy Act, subject to the law’s applicability requirements and exceptions.

These rights may include the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of targeted advertising, the sale of personal data, and certain profiling activities.

We will not process sensitive data or sell sensitive data except as permitted by applicable law. We seek to collect personal information that is reasonably necessary and proportionate to provide or maintain the services you request.

Maryland residents may submit a request or appeal a decision by using the contact information below.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if Omni Remodeling is subject to those laws.

These rights may include the right to know, access, correct, or delete personal information; the right to opt out of the sale or sharing of personal information; the right to limit certain uses of sensitive personal information; and the right not to receive discriminatory treatment for exercising a privacy right.

We do not knowingly sell or share the personal information of consumers under 16 years of age without the affirmative authorization required by California law.

California residents may also request information concerning certain disclosures of personal information to third parties for their direct-marketing purposes as provided under California’s “Shine the Light” law.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

  • Respond to inquiries
  • Provide services
  • Maintain customer and project records
  • Meet contractual, warranty, accounting, tax, insurance, and legal obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud and protect security

Retention periods vary based on the nature of the information, our relationship with you, legal requirements, and legitimate business needs.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, loss, misuse, alteration, or disclosure.

No website, electronic transmission, network, or data-storage system is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.

13. Children’s Privacy

Our website is intended for adults seeking home-remodeling services, business information, or employment information. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us so that we may review and, where appropriate, delete the information.

14. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or services operated by third parties. This Privacy Policy does not govern those third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. You should review their privacy policies before providing information to them.

15. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for responding to Do Not Track signals, our website may not respond to those signals.

Where required by applicable law, we will process qualifying universal opt-out preference signals as described in this Privacy Policy.

16. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When we update this policy, we will revise the “Last Updated” date at the top of the page. Material changes may also be communicated through the website or by another appropriate method.

Your continued use of the website after an updated Privacy Policy becomes effective is subject to the revised policy.

17. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Omni Remodeling, LLC
10315 South Dolfield Road
Owings Mills, Maryland 21117
Phone: 410-363-8283

Website: OmniRemodeling.com
Privacy request email: INFO@omniremodeling.com

Please include “Privacy Request” in the subject line of your email or written correspondence.

Copyright © 2026 Omni Remodeling, LLC - All Rights Reserved.

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